Online Reputation Management

 Online Reputation Management

Yadi aap blog post ka jawab de rahe hai ya Facebook ya twitter par customers se baat kar rahe hai, toh online platform aapke reputation ko banane aur banaye rakhne ka ek shaandar tarika hai. Online Reputation aajke marketplace me itni crucial kyu hai? 

• Ye aapke sales increase karte hai

• Trust aur Credibility build karte hai

• Aapke best side show karte hai

• Ek Brand image banate hai

• Employees ko attract karte hai

• Online reviews ko better way se use ki jaa sakte hai

Log online reviews ko kitne trust kar sakte hai?

• Max consumers local business ke liye online reviews parte hai

• Unme se 85% max log online reviews ko trust karte hai

• Unme se 50% consumers 4-star rating chahte hai

• Ek consumer kuch purchase karne se pahele atleast 5-6 reviews zaroor parte hai.

Online Reputation Management ke liye kuch tools ke bohot zaroorat hai. 

• UberVU (Yaha se aap 100 million sources se, 50 se adhik languages aur 25+ network platform se real time data access kar sakte hai. Ye ek expensive tool hai. Ye free trial bhi dete hai.) 

• Reputation Defender (Ye bhi paid tool hai)

• Tracker

• Radian6

• Visible

Kaise negative comments ke saath deal kare?

• Sabhi comments ki respond kare. Kyu respond na karna galat impact daal sakte hai. 

• Koi assumptions mat kare

• React karne se pahele soche

• Aapne mistakes ko samjhe

• Be Positive

• Disagree ko agree kare

• Sabhi positive comments ka ek list banaye

• Publicly or privately jaise bhi reply kare be serious with humour

Hope ye content aapko bohot help karegi. Baas ye knowledge ko practically implement karte jaiye aur sikhe. All the best!

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